Información de contacto

Return and Exchange Policy

If you're not satisfied with your purchase and would like to return or exchange an item, please follow these steps:

  1. Submit a Return Request
    Please email us at foloeo-service@outlook.com with the following details:

    • Order number
    • Purchase date
    • Reason for return or exchange
  2. Processing
    Our customer service team will contact you as soon as we receive your return request and provide detailed instructions on the return process.

  3. Important Notes

    • Please ensure that the item is unused and in its original packaging.
    • Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.

For any questions, feel free to contact our customer support team at foloeo-service@outlook.com. We’re happy to assist you!